RockerTech Pro Percussion Massager

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, please email us at support@biohackedirect.com with your order number and we will provide detailed instructions on how to process the return.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

- Please note, you as the customer will be responsible for paying the return shipping costs of the item(s) in your order.

 - Made to order items. In some cases, they can be returned with a restocking fee. Please contact us for details. 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@biohackerdirect.com.

RockerTech Massagers

3 Year U.S. Residential Limited Warranty
Unlimited USA-based customer & technical support
3 Year structural framework warranty
No-cost replacement on covered parts for 2 years
Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year